Terms of service

Terms of Service

Overview

Welcome to 709 Nicopouch. Throughout this website, the terms "we," "us," and "our" refer to 709 Nicopouch. By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, along with any additional policies referenced on this site.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access the website or purchase our products.

Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products for sale.

1. Eligibility

By using this website, you confirm that you are of the legal age required to purchase nicotine products in your province or territory. We reserve the right to verify your age at any time and may refuse or cancel any order if age verification cannot be completed.

2. General Conditions

We reserve the right to refuse service, limit quantities, or cancel orders at our sole discretion and without prior notice.

You agree not to use our website or products for any unlawful purpose or in violation of any applicable laws or regulations.

3. Product Information & Disclaimer

Our nicotine pouch products are intended for adults only.

Nicotine is an addictive substance and should not be used by:

  • Individuals under the legal age.

  • Pregnant or breastfeeding individuals.

  • Anyone with medical conditions that may be affected by nicotine use.

Products should always be used responsibly and in accordance with the manufacturer's instructions. Use of our products is at your own risk.

4. Product Availability & Pricing

Prices, promotions, and product availability may change without notice.

We reserve the right to modify, discontinue, or limit the availability of any product at any time.

5. Orders & Payment

By placing an order, you agree to provide accurate and complete billing and shipping information.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit purchase quantities.

  • Cancel orders suspected of fraud or unauthorized activity.

If payment has already been processed for a cancelled order, a refund will be issued using the original payment method where applicable.

6. Shipping

Shipping times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather, customs, strikes, or other circumstances beyond our control.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delivered to incorrectly provided addresses.

If a shipment is returned because it was refused, unclaimed, or the address provided was incorrect, additional shipping charges may apply.

7. Returns, Refunds & Order Cancellations

Due to the nature of nicotine products, returns are only accepted for products that arrive damaged, defective, or incorrect.

If your order arrives damaged or you receive the wrong item, please contact us within 10 days of delivery at:

Email: 709pouches@gmail.com

Please include your order number, a description of the issue, and photos of the product and packaging.

Once the claim has been reviewed and approved, we may offer:

  • A replacement product;

  • Store credit; or

  • A refund, at our discretion.

Orders may be cancelled or modified only before they have been shipped. Once an order has been dispatched, it cannot be cancelled.

Original shipping charges are non-refundable unless the error was caused by us.

8. Age Verification

We reserve the right to request government-issued identification to verify your age before processing or shipping an order.

Orders placed using false or misleading information may be cancelled without notice.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites and encourage users to review their terms and privacy policies before using them.

10. Intellectual Property

All content on this website—including text, graphics, logos, product images, website design, and other materials—is the property of 709 Nicopouch or its licensors and is protected by applicable copyright and trademark laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

11. Privacy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy.

12. Prohibited Uses

You agree not to use this website to:

  • Violate any laws or regulations.

  • Commit fraud or provide false information.

  • Interfere with the security or operation of the website.

  • Attempt unauthorized access to our systems.

  • Transmit viruses or malicious software.

  • Infringe upon the rights of others.

Violation of these Terms may result in immediate termination of access to our website.

13. Disclaimer of Warranties

Our website, products, and services are provided "as is" and "as available."

To the fullest extent permitted by law, we make no warranties or representations regarding:

  • Product availability.

  • Accuracy of website content.

  • Continuous or uninterrupted operation of the website.

  • Suitability of products for any particular purpose.

14. Limitation of Liability

To the maximum extent permitted by applicable law, 709 Nicopouch shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless 709 Nicopouch, its owners, employees, affiliates, and representatives from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our products or services.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting to this website. Continued use of the website following any updates constitutes your acceptance of the revised Terms.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

709 Nicopouch
Email: 709pouches@gmail.com
Text: (587) 609-6518